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FAQ

  • How long is the pharmacy assistant/ Fillware Training course?

    is it self-pace, you can finish it in 1 week or 3 month based on your own schedule

  • is there a certificate at the end of training?

    Yes! you will receive a certificate upon finishing the course

  • Do I need a certificate to find a job as a pharmacy assistant?

    No! you just need to know how to work as a pharmacy assistant! nobody will ask you if you have a certificate!

Everything PEBC

We offer a full EE course for PEBC fundamentals, the most comprehensive MCQ training for strong clinical reasoning, practical OSCE self-practice stations to sharpen communication and counselling, and a complete Pharmacy Assistant program with Fillware Training to prepare you for real Canadian pharmacy practice.

Prepare for PEBC and real world Pharmacy Practice

Pharmasist.ca includes a complete EE course to build a strong foundation for the PEBC Evaluation Exam, the most comprehensive MCQ course to strengthen your problem-solving skills and clinical reasoning, and practical self-practice exam-like stations for the OSCE to help refine your communication, counselling, and patient-care abilities. It also offers a full Pharmacy Assistant course, which includes comprehensive Fillware Training to prepare you for real community pharmacy practice in Canada.

What We Offer

  • Fillware Training

    Fillware is the pharmacy software, used by most independent pharmacies in Ontario. We are the only canadian course offering Fillware software training – the most widely used pharmacy software in community pharmacies.

  • Exclusive Hands-On Coaching

    One-on-one, in-pharmacy practice after the online course to build real confidence. For example, manage refill queues, inventory counts, and daily methadone documentation under supervision.

  • Certificate of Completion

    Graduate with a certificate that hiring managers can trust.

  • Complete Canadian Curriculum

    Health Canada basics, business models (independent, chain, OAT, compounding), workflow, and customer service.

  • Flexible Self-Paced

    Self-paced online learning plus scheduled coaching blocks that fit work and family life.

Learn Fillware Pharmacy

Fillware is a pharmacy software

Pharmasist.ca delivers Ontario-focused Fillware training for pharmacy assistants. Fillware is a complete community-pharmacy platform used by many independent pharmacies accross Ontario; it supports end-to-end dispensing, patient profiles, billing, and integrations such as RxVigilance drug information and other clinical modules. Our program combines self-paced online lessons with one-on-one, in-pharmacy coaching, so you build real job skills that employers seek for—You’ll practise the Fillware workflow: new-patient intake (including OHIP/driver’s-licence scan), data entry, third-party adjudication, labelling, notes, and safe refills.
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Learn Fillware Online Course

What You Will Learn

  • Health Canada for Pharmacy Assistants

    In this chapter, students are introduced to the foundations of Canada’s healthcare system. You will learn key legal terminology, how healthcare delivery is structured across the country, and the role of the federal and provincial governments in regulating medicines. We also explore different modes of patient care, the various healthcare settings where pharmacy assistants may work, and the levels of care patients receive in Canada. By the end of this section, you will have a strong understanding of the environment in which pharmacies operate.

  • Pharmacy Business Models

    Here we explore how pharmacies are organized and operate as businesses. You will compare the differences between independent pharmacies, banner pharmacies, and large chain pharmacies. Each model has its own unique workflow, advantages, and challenges, and this chapter prepares you to adapt to any setting you may find yourself working in.

  • Pharmacy Workflow for Pharmacy Assistants

    This chapter walks you step by step through the entire prescription process. You will begin with intake and profile creation, learn how prescriptions are entered and clinically verified, and understand how medications are filled, checked, and picked up by patients. Beyond that, you will cover workflow prioritization, basket systems, unseen daily activities, and how to handle prescription transfers. By practicing the full cycle, you will be ready to contribute confidently in a real pharmacy.

  • Customer Service in Pharmacy

    Pharmacy assistants are often the first point of contact for patients, making customer service a vital skill. In this section, you will learn how to greet and assist patients in a friendly, welcoming manner while maintaining confidentiality and professionalism. You will develop skills to remember customer needs, handle phone conversations effectively, and prepare in advance for busy times. Special focus is given to empathy, compassion, and strategies for calming upset or angry patients. This training ensures you provide excellent care while supporting the pharmacist and the pharmacy team.

  • Fillware Pharmacy Software

    The final chapter provides hands-on training with Fillware, one of the most widely used pharmacy management systems in Ontario. You will learn how to create new patient profiles, process prescription entries, handle refills, and manage prescription transfers. Training also includes reviewing patient history, preparing dosset and blister packs, group scanning, and processing billing accurately. By mastering Fillware, you will gain practical, job-ready skills that make you an asset to any pharmacy employer.

What We Offer

Our Pharmacy Assistant course equips you with the practical skills needed to thrive in any pharmacy setting. You’ll gain hands-on training with Fillware software, learn the complete prescription workflow from intake to pickup, and build strong customer service skills for supporting patients with professionalism and empathy. Along the way, you’ll understand Health Canada regulations, master billing and insurance claims, and develop the confidence to work in independent, banner, or chain pharmacies—ensuring you are fully job-ready from day one.

  • Hands-on training with Fillware software used in real Canadian pharmacies

  • Step-by-step knowledge of the prescription workflow from intake to pickup

  • Strong customer service skills for handling patients with empathy and professionalism

  • Understanding of Canadian healthcare regulations and Health Canada’s role

  • Confidence to work in independent, banner, or chain pharmacies

  • Practical experience in billing, insurance claims, and inventory management

  • Skills to support pharmacists effectively and become job-ready on day one

Instructor(s)

Ali Ra. PharmD - Doctor of Pharmacy

Ali is a Canadian Doctor of Pharmacy (PharmD) and a licensed pharmacist who has worked across multiple care settings—from Shoppers Drug Mart to independent and specialty pharmacies—covering operations, clinical services, and business management. He began with pharmacy assistant duties and advanced to pharmacist, manager, and owner, so he teaches the assistant role with a clear, practical lens. Ali has trained hundreds of learners preparing for pharmacy assistant roles and pharmacist pathways in Canada, including PEBC test-takers and new hires entering busy community pharmacies. His instruction centres on the skills employers value most: Health Canada basics, day-to-day workflow, customer communication, third-party billing, and Fillware proficiency.

Ali Rajabzadeh